1. Introduction

Signalworks ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our site.

2. Information We Collect

2.1 Information You Provide Directly

Email and Newsletter Signup:
When you subscribe to our newsletter or download our free reports, we collect:

• Email address

• First name (optional)

• Any other information you voluntarily provide

Contact Forms:
If you contact us, we may collect your email, name, and message content.

2.2 Information Collected Automatically

Website Usage Data (via Google Analytics):

• Pages you visit

• Time spent on each page

• Device type (mobile, desktop, tablet)

• Browser type

• Referral source (how you found us)

• General geographic location (city/country level)

• IP address (anonymized by Google Analytics)

Cookies:

• Google Analytics uses cookies to track your activity

• You can disable cookies in your browser settings

  
  

3. How We Use Your Information

3.1 Email and Newsletter Data

• To send you the free report or lead magnet you requested

• To send you our weekly newsletter with insights on LinkedIn marketing and business strategy

• To respond to your inquiries

• To improve our content based on engagement

3.2 Website Usage Data (Google Analytics)

• To understand how visitors use our site

• To identify popular content and improve user experience

• To track site performance and technical issues

• To measure the effectiveness of our marketing

3.3 Legal Compliance

• To comply with applicable laws and regulations

• To protect against fraud or security threats

  
  

4. Who We Share Your Data With

4.1 Third-Party Service Providers

We use the following third parties to help us operate our site and services:

Mailchimp (Email Service Provider)

• Stores and manages our email subscriber list

• Sends newsletters and automated emails

Google Analytics (Website Analytics)

• Tracks website usage and visitor behavior

• Data is anonymized and aggregated

Framer (Website Hosting)

• Hosts our website

4.2 Data Sharing Restrictions

• We do not sell, trade, or rent your personal information

• We do not share your email address with third parties for marketing purposes

• We only share data with service providers necessary to operate our business

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government request

5. Data Retention

Email Addresses:

• Retained as long as you remain subscribed to our newsletter

• Deleted upon unsubscribe request

• Retained for 30 days after unsubscribe for compliance purposes

Website Usage Data:

• Google Analytics retains data for 26 months by default

• Older data is automatically deleted

Contact Form Data:

• Retained for 12 months or until your inquiry is resolved

  
  

6. Your Rights and Choices

6.1 Unsubscribe from Email

• Every email includes an unsubscribe link

• Click the link to remove yourself from our mailing list immediately

• We will process unsubscribe requests within 48 hours

6.2 Access Your Data

• You can request to see what personal data we have about you

• Email us at contact@signalworks.agency with "Data Request" in the subject line

6.3 Correct or Delete Your Data

• You can request corrections to your information

• You can request deletion of your data (we will comply within 30 days)

• Email us at contact@signalworks.agency with "Data Correction" or "Data Deletion" in the subject line

6.4 Opt-Out of Analytics

• You can disable Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on

• You can disable cookies in your browser settings

6.5 Do Not Track Signals

• Some browsers include a "Do Not Track" feature

• We currently do not respond to Do Not Track signals, but you can disable cookies manually

  
  

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.

Security Measures:

• Mailchimp uses encryption to protect email data

• Google Analytics anonymizes IP addresses

• Our website uses HTTPS encryption

• We limit access to personal data to authorized personnel only

  
  

8. Children’s Privacy

Our website and services are not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information immediately.

9. International Data Transfers

Our service providers (Mailchimp, Google, Framer) may process your data outside of Hong Kong.
By using our site and services, you consent to the transfer of your information to countries outside Hong Kong, which may have different data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
We will notify you of material changes by updating the "Last Updated" date at the top of this policy.
Your continued use of our site after changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Signalworks
Email: contact@signalworks.agency
Website: www.signalworks.agency
Location: Hong Kong

Data Protection Officer / Privacy Contact:
Email: dpo@signalworks.agency

12. Acknowledgment

By using our website and subscribing to our newsletter, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.